So What Can The U.S. Consulate Do For You?

Not very damn much. Try not to need them
BY: LAUREL N. HARDY

Our Consular Agency in Los Cabos is an agent office not a full consulate, so it provides limited services as an extension of the Consulate in Tijuana. Currently, they have partial staffing at our local office during their daily office hours and can only provide support for emergency services and answer general questions not relating to document services. All of the employees are Mexican.

Document services including passports, Consular Reports of Birth Abroad, and notaries are by appointment only and note they are unable to provide any visa-related information or services, so don’t send any Mexicans there. With services for Americans so crappy, you know the services for Mexicans are even crappier.

For American citizens here the consulate provides emergency services support for hospitalization, arrest, and lost persons. No, they are not a get out of jail free card, but they will give you a list of lawyers to call, and notify your next of kin that you’re rotting in a Mexican stoney lonesome. It is not a comfy place to be, and you need to get out as soon as possible.

If you’re sick or banged so bad you’re hospitalized, the Mexican staff can contact your next of kin, check that you are treated all right, and give billing guidance so you are not over charged. But good luck on this one, they are not going to take your side against the hospital that’s got your credit card and is running up a horrifying bill. Just get out of there as soon as you can.

If a person is reported lost, they will look into it on your behalf with different local authorities. Meaning, they will call around and see if you’re in the hospital or jail.

For after-hours emergencies, you can call the Duty Officer at the U.S. Consulate General in  Tijuana. From Mexico, dial 001 (619) 692-2154, from the U.S., call (619) 692-2154. Good luck with someone 1000 miles away helping you, they aren’t even very responsive to  Americans close to them.

For their limited document services, you must make an appointment. Appointments are only available three days a month when a consular agent from the Tijuana office comes down. Holy cow, let’s face it, we are alone.

They’re saying they expect a manger to be appointed in October or November (of 2015), and then they will be able to provide document services on a daily basis.

To request an appointment for a document service, write to appointmentsloscabos@state.gov with your name and the type of service you require, and the consulate will contact you to arrange an appointment on the next available date. For further details on requirements for each of these services, you can visit their webpages:

Passports: http://tijuana.usconsulate.gov/tijuana/passports.html

Consular Reports of Birth Abroad: http://tijuana.usconsulate.gov/reporting_of_birth_abroad.html

Notarial Services: http://tijuana.usconsulate.gov/public_services.html

Appointments: Appointmentsloscabos@state.gov

Email: Conagencyloscabos@state.gov

Web: Http://tijuana.usconsulate.gov/consularagencyloscabos.html

Phone: (52) (624) 143-3566

Fax: (52) (624) 143-6750

Emergency after hours: From Mexico, 001 (619) 692-2154, from the U.S., (619) 692-2154.

Office hours are supposed to be Monday through Friday from 9:00am – 1:30pm (except U.S. and Mexican holidays)

 The office is in the basement in the corner of the Shoppes at Palmilla, which is that mostly vacant strip center at km. 27.5. Take that exit, and go up the hill, look to your right.  Boom, you’re there.

They were closed for nearly a year after Odile because they were in a spat with the owner of the strip center, John Pentz, over who should mop up and cover the damages. Somehow it finally got worked out and now they are sort of open. Well, they’re open, they just can’t do much for you.

It’s a toughie getting an American to apply for the job, because they have to live here and speak both languages,  as well as be available for middle of the night calls, all this while they keep about four office hours a day. All for a salary that’s barely above minimum wage. This is hardly a career move, and even the so called professionals in TJ who work full time in that consulate are pretty scatter brained. The Mexican guys in the local consulate office refused to be quoted at all and gave us the public relations office number at the consulate in TJ. We called them for three days with no answer. We sent an email and were told that we would hear back from someone in the coming week. We didn’t. Try not to need our consulate, that’s the best advise we can give.

Our Consular Agency in Los Cabos is an agent office not a full consulate, so it provides limited services as an extension of the Consulate in Tijuana. Currently, they have partial staffing at our local office during their daily office hours and can only provide support for emergency services and answer general questions not relating to document services. All of the employees are Mexican.

 Document services including passports, Consular Reports of Birth Abroad, and notaries are by appointment only and note they are unable to provide any visa-related information or services, so don’t send any Mexicans there. With services for Americans so crappy, you know the services for Mexicans are even crappier.

For American citizens here the consulate provides emergency services support for hospitalization, arrest, and lost persons. No, they are not a get out of jail free card, but they will give you a list of lawyers to call, and notify your next of kin that you’re rotting in a Mexican stoney lonesome. It is not a comfy place to be, and you need to get out as soon as possible.

If you’re sick or banged so bad you’re hospitalized, the Mexican staff can contact your next of kin, check that you are treated all right, and give billing guidance so you are not over charged. But good luck on this one, they are not going to take your side against the hospital that’s got your credit card and is running up a horrifying bill. Just get out of there as soon as you can.

 If a person is reported lost, they will look into it on your behalf with different local authorities. Meaning, they will call around and see if you’re in the hospital or jail.

For after-hours emergencies, you can call the Duty Officer at the U.S. Consulate General in  Tijuana. From Mexico, dial 001 (619) 692-2154, from the U.S., call (619) 692-2154. Good luck with someone 1000 miles away helping you, they aren’t even very responsive to  Americans close to them.

For their limited document services, you must make an appointment. Appointments are only available three days a month when a consular agent from the Tijuana office comes down. Holy cow, let’s face it, we are alone.

They’re saying they expect a manger to be appointed in October or November (of 2015), and then they will be able to provide document services on a daily basis.

To request an appointment for a document service, write to appointmentsloscabos@state.gov with your name and the type of service you require, and the consulate will contact you to arrange an appointment on the next available date. For further details on requirements for each of these services, you can visit their webpages:

Passports: http://tijuana.usconsulate.gov/tijuana/passports.html

Consular Reports of Birth Abroad: http://tijuana.usconsulate.gov/reporting_of_birth_abroad.html

Notarial Services: http://tijuana.usconsulate.gov/public_services.html

Appointments: Appointmentsloscabos@state.gov

Email: Conagencyloscabos@state.gov

Web: Http://tijuana.usconsulate.gov/consularagencyloscabos.html

Phone: (52) (624) 143-3566

Fax: (52) (624) 143-6750

Emergency after hours: From Mexico, 001 (619) 692-2154, from the U.S., (619) 692-2154.

Office hours are supposed to be Monday through Friday from 9:00am – 1:30pm (except U.S. and Mexican holidays)

 The office is in the basement in the corner of the Shoppes at Palmilla, which is that mostly vacant strip center at km. 27.5. Take that exit, and go up the hill, look to your right.  Boom, you’re there.

They were closed for nearly a year after Odile because they were in a spat with the owner of the strip center, John Pentz, over who should mop up and cover the damages. Somehow it finally got worked out and now they are sort of open. Well, they’re open, they just can’t do much for you.

It’s a toughie getting an American to apply for the job, because they have to live here and speak both languages,  as well as be available for middle of the night calls, all this while they keep about four office hours a day. All for a salary that’s barely above minimum wage. This is hardly a career move, and even the so called professionals in TJ who work full time in that consulate are pretty scatter brained. The Mexican guys in the local consulate office refused to be quoted at all and gave us the public relations office number at the consulate in TJ. We called them for three days with no answer. We sent an email and were told that we would hear back from someone in the coming week. We didn’t. Try not to need our consulate, that’s the best advise we can give.